Announcement

We are so sorry to announce that there was a minor mistake occurred last Saturday, April 16th 2016, at our 4th location at number 4, Xuan Dieu strt, Tay Ho dist, Hanoi.

On that day, due to our neglect, our new employee was on shift all alone and had made a mistake to a couple of foreigners by selling displayed coffee sample instead of fresh coffee bean. This announcement is to announce that Huongmai Café Brand has detected the problem and willingly to take charge of this accident.

According to our record, the couple was a European man at the age of 36 – 37, 1m70 tall accompanied with a Japanese woman with the same height. They came to our shop around 7.30pm and purchased a bag of Heritage coffee 225g.

If you are the one we are looking for and you are reading this, please know that we are so sorry for this unexpected situation.

-          If you are now living in Hanoi, would you please kindly come to our shop and we will compensate you with a new, fresh pack of the same coffee you have purchased previously.

-          In case you just traveled in Hanoi and have already came back to your hometown, please inform us your address via email huongmaicafe@yahoo.com to complete the compensation.

Thank you so much and sorry for this inconvenient accident.

Contact: Ms. Hang: 0983591985 - Manager

Email: huongmaicafe@yahoo.com