Running a coffee shop sounds simple, but it is never easy. There are countless things you need to know when starting a coffee shop business. The most difficult thing is how you solve the coffee shop business problem.

In fact, there are many people who have very good coffee shop business ideas but still fail. That's because right from the preparation stage, they did not take all the steps. There is even a serious lack of business knowledge. The F&B industry (restaurant and beverage services) in general is changing very rapidly today. Therefore, coffee shop owners also need to grasp and change according to market trends.

Opening a coffee shop is a challenging and exciting journey. To be successful in this field, you need to have passion and love for the profession. In addition, there must be experience and careful preparation from time to money.

Don't skip these basics. Because 99% of the success of a coffee shop is to prepare from the smallest things. With just one small error or mistake, the entire coffee shop operating system will not function well.

Learn how to make coffee and feel the taste of coffee

Preparing delicious coffee makes all the difference. Coffee making skills and feeling the taste of coffee are extremely necessary. If you are just an investor investing capital to build a coffee shop, you do not need to specialize in this step. But if you invest your own capital to open a coffee shop business this is extremely important.

 

In particular, with the small coffee shop model, different coffee flavors will help retain customers. Offering a unique coffee recipe will no only help you expand your product portfolio, but also offer choices other shops cannot. That will help customers have more choices and go to you for their favorite drinks. From there, you can recover capital and expand your coffee shop faster.

Besides, with existing knowledge about coffee making, you can train your employees yourself. This will help maximize savings for training coffee baristas. Professional coffee making courses are currently quite expensive; they can specialize in filter coffee, machine coffee, etc. Furthermore, you can easily control the quality of coffee and drinks at the shop, ensuring that customers' needs are met.

Goods must be selected from reputable coffee distributors

Different ages of customers have different ways to enjoy coffee. Some people like pure coffee, others like mixed coffee or multi-colored coffee flavors. You can easily offer this variety by gathering the necessary raw ingredients from the right places.  Please choose carefully - choose reputable coffee suppliers on the market. Sourcing products from reputable suppliers always puts users' health first. That way you can import large quantities rest assured. 

Be passionate and have basic knowledge about coffee

Loving and having basic knowledge about coffee is an important factor for success in the coffee business. Loving coffee will help you have the motivation and passion to learn and discover more about this drink. Knowledge about coffee will help you clearly understand the ingredients, the process, and the preparation, thereby creating the best products for customers and consequently profits.

Researching and learning about coffee also helps you make better decisions in choosing raw material sources, choosing brewing equipment, and improving the quality of your shop's products. Besides, having basic knowledge about coffee also helps you grasp market trends and come up with appropriate business strategies.

Currently the coffee lines that are popular in cafes are Arabica and Robusta. You should learn to grasp the taste, aroma, caffeine content, etc. Regularly align yourself with such market trends and know your coffee well enough to support customers looking for a specific taste.

Learn about the necessary drink making equipment for cafes

To open a successful coffee shop, understanding the necessary beverage making equipment is very important. These are important tools for serving customers and creating quality products. Choosing the right tools also helps optimize the cost of opening a shop, avoiding losses when buying unsuitable tools.

One of the important tools to open a coffee shop is a coffee maker. This machine helps you create coffee-related drinks such as Espresso, Cappuccino, Latte and other drinks. What you need to do is learn about different types of coffee makers to see which type will suit the orientation and scale of your shop.

Another important brewing tool is the coffee grinder. A coffee grinder helps you keep your coffee freshly ground and fresh every time you serve your customers. You can choose a manual coffee grinder or an electric coffee grinder, depending on the size and needs of the shop. Besides, other tools such as: infuser, cocktail maker, tea maker, juicer, etc. should also be learned to optimize operating time, helping to serve customers quickly and well.

Learn how to manage and operate a coffee shop

Opening a coffee shop is like opening a company. You must have all the components and professional expertise. Management skills are extremely important for a coffee shop owner. Only management skills will help you understand all problems that arise when operating a coffee shop. At the same time, you will have the best way to handle and monitor employee productivity.

Regarding human resource management skills, good human resource management will help build working spirit and responsibility for employees. Be a good manager in the eyes of your employees so your coffee shop business can be truly effective. Assign tasks clearly and appropriately according to each person's position and ability. Only then will the staff's abilities be maximized.

The most important thing here is the training of new personnel, especially service staff. Many cafes hire wait staff who are students who have not yet graduated from college and have weak skills. Without proper training from the beginning, unnecessary risks are likely to occur. Opening a coffee shop is also a form of service. It's a service, everything depends on the customer's needs.

Regarding inventory management, inventory, warehousing and inventory control, coffee is one of the products that has a short shelf life. You should only import large quantities if the coffee shop's ability to sell coffee is high. Otherwise, just enter the appropriate quantity for the shop to sell within a certain time frame.

Creating and maintaining relationships with suppliers is really necessary. This is an important foundation for you to do business and develop your coffee shop. If you buy long-term products, you will receive many incentives from the coffee supplier. It could be the wholesale price of coffee; prioritize purchasing in advance; prioritize trying new types of coffee; receive goods faster;…

Opening a coffee shop is like opening a company. You must have all the components and professional expertise. Management skills are extremely important for a coffee shop owner. Only management skills will help you understand all problems that arise when operating a coffee shop. At the same time, you will have the best way to handle and monitor employee productivity.

Regarding human resource management skills, good human resource management will help build working spirit and responsibility for employees. Be a good manager in the eyes of your employees so your coffee shop business can be truly effective. Assign tasks clearly and appropriately according to each person's position and ability. Only then will the staff's abilities be maximized.

The most important thing here is the training of new personnel, especially service staff. Many cafes hire wait staff who are students who have not yet graduated from college and have weak skills. Without proper training from the beginning, unnecessary risks are likely to occur. Opening a coffee shop is also a form of service. It's a service, everything depends on the customer's needs.

Regarding inventory management, inventory, warehousing and inventory control, coffee is one of the products that has a short shelf life. You should only import large quantities if the coffee shop's ability to sell coffee is high. Otherwise, just enter the appropriate quantity for the shop to sell within a certain time frame.

Creating and maintaining relationships with suppliers is really necessary. This is an important foundation for you to do business and develop your coffee shop. If you buy long-term products, you will receive many incentives from the coffee supplier. It could be the wholesale price of coffee; prioritize purchasing in advance; prioritize trying new types of coffee; receive goods faster;…

Customer service skills

As we know, coffee shops are a service business model. Therefore, taking care of and meeting customer needs is a must. The friendliness of the staff with a smile on their face will make customers feel more comfortable. Polite service attitude, quick preparation time, greeting customers when entering and exiting,... show the professionalism of the coffee shop.

These factors largely determine whether a customer will return or not. Therefore, you should do the above things well to remain competitive; your opponents also do these well.

Develop your marketing plan before opening your business

If you start doing marketing the day you open your doors, you're already behind. On opening day, you want people to be excited to visit. If you want more people to know about your shop, you must start advertising to potential customers a few weeks before opening via zalo, facebook, websites...

You can, partner with other local businesses by offering free coffee in exchange for advertising on their spot. Make use of social media as well as direct communication with your customers. Participate in local events, offering free samples of specialty coffee before your grand opening.

Additionally, run a direct mail or email campaign to send coupons to local residents or businesses. Print flyers for discounted drinks and distribute them to the surrounding area 1 week before the opening date. Print banners promoting discounts on the opening occasion and hang them in front of the shop...

Huong Mai Cafe is also one of the leading wholesale coffee suppliers in Vietnam. Huong Mai Cafe owns its own coffee farm and carefully selects coffee beans. Therefore, coffee beans are always clean coffee, pure coffee, with a unique coffee flavor on the market.

Contact Huong Mai Cafe: 02438283999/0983591985.